Question 1

Where can I pick up or have the car delivered in Sydney?

Accepted Answer

We offer direct doorstep delivery anywhere within Sydney Metro, including Sydney CBD hotels, private residences, office towers, and Sydney Airport (T1 International & T2/T3 Domestic). You can also pick up directly from our Sydney CBD depot.

Question 2

What is included in the rental price?

Accepted Answer

All RIDR rates are 100% transparent. Includes full comprehensive insurance, standard daily km allowance, 24/7 roadside assistance, GST, and free doorstep delivery for rentals over 3 days.

Question 3

What documents do I need to book and drive?

Accepted Answer

You will need a valid Full Driver's License (Australian or recognized International license in English), a passport or photo ID, and a credit card for security authorization.

Question 4

Are there long-term discount rates for weekly or monthly hire?

Accepted Answer

Yes! We offer up to 25% off for 7+ day hires and up to 45% off for monthly hires. Use our quick 3-step booking calculator or speak to our concierge for custom monthly lease plans.

Question 5

What happens if my flight is delayed?

Accepted Answer

When you select Sydney Airport pick-up during Step 1, you can input your flight number. Our concierge tracks live radar status and will adjust your vehicle delivery seamlessly without extra fees.